1. Full payment is required at least 3 days prior to the start of the course.

  2. Registration and material are excluded from the general course fees.

  3. If students do not attend a scheduled lesson, it cannot be rescheduled and it will be considered as taken.

  4. Trinity Hall Language Institute to receive a free Certificate of Completion at the end or a Letter of Attendance for a sub-level (extra charge applies).

  5. Group sessions cannot be rescheduled by the student.

  6. You may receive occasional updates from Trinity Hall Language Institute through email or SMS with pertinent information about courses or offers. Please inform our receptionist in case you would not like to receive these alerts.


                                                                   REFUND POLICY


  1. Cancellation 48 hours or more before the start of the course: Region refund policy applies.

  2. Credit notes or refunds will not be issued for individual sessions missed in a group class, and these hours are not exchangeable for private sessions.

  3. Canceling the attendance in an ongoing group course forfeits the right of claiming any refund or attending a different course.

  4. Canceling an ongoing private or semiprivate course forfeits the right of claiming any refund. A credit note can be issued valid for 2 months. It is the student’s responsibility to request and collect the credit note from the institute in a timely manner.

  5. Credit notes are not transferrable. It can be used for an alternative schedule, course option or a different language or service of the same value.




If the course is postponed or cancelled by Trinity Hall Language Institute, it is possible to avail a 100% refund

  1. Registration fee is not refundable under any circumstances.

  2. Books and other learning material which is used will not be refunded or exchanged under any circumstances.




                                                               LEARN MORE – SAVE MORE:


  1. You can receive an instant 5% discount on the course fee when:

  2. You and a friend both register and pay for a course at the same time. Your friend will also receive an instant 5% discount.

  3. you register and pay for 2 or more courses

  4. You have already taken a course with us during the last six months

  5. Maximum discount is 5%.



                              TERMS AND CONDITIONS: (FOR 5% DISCOUNT)


  1. Offer valid upon full payment for complete Language courses.

  2. Offer not valid in conjunction with any other offer, promotion or discount.

  3. Offer not applicable for registration fee, learning material, software or mobile phone applications.

  4. You must present the previous receipt provided it is not backdated for more than six months to avail the 5% discount

  5. Offer cannot be redeemed for cash.

  6. Trinity Hall Language Institute’s decision on all matters related to this offer shall be final, binding and cannot be challenged.




  1. Full payment is required prior to the commencement of the course, unless in circumstances agreed upon with management. Flexible payment plan available for payment made at the institute.

  2. No registration fee is required for the course.

  3. Extra transport and parking charges may apply.

  4. No discounts will be issued for any TESOL program.

  5. If candidates do not attend a classroom-based session on the Intensive and Extended program, it cannot be rescheduled and it will be considered as taken.

  6. Sessions cannot be rescheduled by the student

  7. Trinity Hall Language Institute reserves the right to cancel or reschedule a session or course due to unforeseen circumstances.

  8. Course tutors may schedule additional sessions due to demand for teaching practice classes.

  9. Upon receipt of feedback from the course tutor, candidates will be asked to sign that they have read and accept all comments and grading.

  10. Students must complete all assignments and portfolio work in order to be eligible for a passing grade on the course.

  11. All assignments and portfolio work must be completed and submitted within 21 calendar days of the final session and/or teaching practice demo.

  12. Candidates may receive occasional updates from Trinity Hall Language Institute through email or SMS with pertinent information about courses or offers. Please inform administration if you would rather not receive these alerts.

  13. Extra charges to post the certificate may apply.






                                                               Payment and Fees:


  1. Full payment is required at least 3 days prior to the start of the course.

  2. The student’s place is not guaranteed until payment is received in full.

  3. We reserve the right to refuse admission to student if fees are outstanding

  4. Please Note: For course or product purchases from a third party website, agent or partner of Trinity Hall Language Institute, additional terms and conditions may apply. Please refer to the third party provider for further information.



Punctuality and attendance:


  1. Student should attend all the lessons of a course for a greater benefit

  2. The student must arrive on time and NO earlier than 5 minutes before the start of their lessons



Health and Safety:


  1. Trinity Hall Language Institute is an educational place and the rights of all learners must be respected. Student should leave class with minimum disruption. No play, running around or loud noises

  2. Student will only be supervised during their lessons. Please be aware that Trinity Hall Language Institute cannot be responsible for the welfare of student, before and after their lessons timings



Sickness and Accidents:


  1. Student should not come to lessons when they are unwell.

  2. Trinity Hall Language Institute reserves the right to exclude a student who, in the opinion of the manager, is unable to fully participate in class or presents a potential health risk to other student and staff.






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Training Institute


(New Location)

Al Fahim Building 

next to

Mercedes Benz Showroom

Airport Road

Floor 4. Office 402


P.O.BOX: 39802


Tel: +971-24-488-353



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